Last updated: 24 August 2026
These terms govern your use of DrumBlocx — the practice tools at drumblocx.com (also reachable at drumchops-web.web.app), the Lessons area, and creator subscriptions. By using DrumBlocx you agree to them. If you do not agree, please do not use the service.
DrumBlocx is operated by Chi Chiu Shum (trading as DrumBlocx), ABN 68 992 572 301, based in Brisbane, Queensland, Australia. In these terms, "we", "us" and "DrumBlocx" mean that operator. "You" means you, the person using the service.
Reading the rest of this document is much easier once these are clear:
The most important thing in these terms: when you subscribe to a creator, you are buying from that creator, not from DrumBlocx. The creator's own Stripe account takes the payment and the creator is the merchant of record for that sale. DrumBlocx provides the platform and charges the creator a service fee. This affects who is responsible for the content, and who handles refunds — see sections 5 and 6.
The practice tools are free, need no account, and run in your browser. We do not promise they will always be available, bug-free, or unchanged — we may modify or discontinue features. Patterns you save without an account are stored in your own browser and can be lost if you clear your browser data. That is your copy to look after; we cannot recover it.
Some features (Lessons, subscriptions, creator tools) need an account. You agree to give an accurate email address, keep your password to yourself, and take responsibility for what happens under your account. Tell us promptly if you think someone else is using it.
You must be at least 13 to hold an account. If you are under 18, you need a parent or guardian's permission. Teachers and creators who work with students under 18 are responsible for having whatever consent their own situation requires.
You can ask us to delete your account and its data at any time — see the Privacy Policy.
This section applies if you publish content and sell subscriptions on DrumBlocx.
To be paid, you connect your own Stripe account. Stripe collects your identity and payout details directly and holds them under Stripe's own agreement with you — we never see your bank details. Subscribers' payments go into your Stripe account, and Stripe pays out to you on its own schedule. We do not hold your money at any point.
We charge a platform service fee on each subscription payment you receive:
The fee is calculated on the gross subscription amount and is collected automatically at the time of each payment. Stripe's own processing fees are separate and are charged to your Stripe account, as they would be for any Stripe merchant. So on a US$10 monthly subscription you would typically see two deductions: our service fee, and Stripe's processing fee.
We will give you at least 30 days' notice before increasing the service fee. If you do not accept an increase, you may stop selling and close your creator account before it takes effect.
You keep ownership of everything you upload — videos, courses, patterns, drops, and your profile. You grant us a non-exclusive licence to host, store, reformat and display it for the purpose of running the service and showing it to your subscribers, and to show your public shopfront page to anyone with the link. That licence ends when you remove the content, apart from copies in routine backups.
You are responsible for having the rights to what you publish. Do not upload material you do not own or have permission to use — this includes commercial recordings, other people's transcriptions, sheet music and video. You are also responsible for what you tell your subscribers they will get, and for actually delivering it.
You set your own tiers, prices, and what each tier includes. If a tier promises weekly drops, live sessions or one-to-one coaching, you are the one who has to deliver them. If you stop delivering, we may — after trying to contact you — pause new subscriptions to your tiers, and we may tell your subscribers so they can decide what to do.
Coaching tiers have a seat limit you choose. Once it is full, new subscribers cannot buy that tier until a seat frees up.
You can stop selling at any time by unpublishing your tiers. Doing so does not cancel existing subscriptions — you need to let them run to the end of their paid period, or cancel them in your Stripe dashboard, and you remain responsible for anything already paid for.
We may suspend or close a creator account that breaches these terms, publishes infringing or unlawful content, or is being used to defraud subscribers. Where it is reasonable to do so, we will tell you first and give you a chance to fix it.
This section applies if you pay for a creator's content.
What we are and are not responsible for. The creator is responsible for the content you are buying and for whether it is any good. We are responsible for the platform that delivers it. If a creator does not deliver what they promised, contact the creator first; if that goes nowhere, contact us and we will help where we can — including passing on the problem and, where warranted, stopping that creator from taking new subscriptions.
Because the creator is the merchant of record, refunds are normally the creator's decision and come out of the creator's Stripe account. Your rights under the Australian Consumer Law are not affected by this. The full position is in the Refund & Cancellation Policy, which forms part of these terms.
Do not: break the law; infringe anyone's copyright; upload malware; try to break, overload or reverse-engineer the service; scrape it wholesale; use it to harass anyone; impersonate someone; or resell access you were given for your own use. We may suspend accounts that do these things.
We send account emails (verification, password reset), invitation emails when a teacher invites a student, and a weekly practice summary. Every weekly summary has an unsubscribe link. We do not send marketing email and we do not sell your address.
We work on DrumBlocx as a small independent operation and we do not guarantee uninterrupted or error-free service. Except as set out below, the service is provided "as is".
Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage.
Where the law allows us to limit our liability, our total liability to you for any claim connected with DrumBlocx is limited to the greater of (a) the total service fees we actually received in connection with your account in the 12 months before the claim, or (b) AU$100. We are not liable for indirect or consequential loss, or for loss of profit, goodwill or data, to the extent the law permits us to say so.
We are not a party to the contract between a creator and their subscriber, and we are not liable for a creator's content, conduct, or failure to deliver — again, subject to the paragraph above and to any rights you have that cannot be excluded.
We may update these terms. If a change materially affects your rights, we will give notice — by email to account holders, or by a notice on the site — before it takes effect. Continuing to use DrumBlocx after that means you accept the updated terms.
You can stop using DrumBlocx and close your account at any time. We may suspend or close an account that breaches these terms. Sections that by their nature should survive — content licences already granted, liability limits, and anything already owed — survive the end of these terms.
These terms are governed by the laws of Queensland, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Queensland. If you are a consumer in another country, this does not take away rights you have under the mandatory laws of the place you live.
If something goes wrong, please email us first — most things get sorted faster that way than through a formal process.
Chi Chiu Shum, trading as DrumBlocx (ABN 68 992 572 301) — Brisbane, Queensland, Australia
Email: chiubeat@gmail.com